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Employee Spotlight - Meet Joyce

Employee Spotlight - Meet Joyce

 

We take pride in not just our products, but in the employees who make a difference every day to our customers and their loved ones. If you haven’t had the pleasure of meeting Joyce yet, here’s what you should know.

Personal Biography:

Joyce is a lover of life. Some of her favorite activities include going to the beach and vacationing to other beaches where she can enjoy the beautiful weather. Joyce loves spending time with her family, particularly her two wonderful granddaughters. In fact, her motto is to always put family first.

Joyce at Merrick Surgical

Years with Merrick: 8

Role: Joyce can do it all and is known to be the jack of all trades around the office. She does everything from office organization to sales and everything in between.

Motivation: One important thing you should understand about Joyce is her love of taking care of people and helping them navigate their world with medical equipment. It’s inspiring. She understands how overwhelming buying these products can be and is there to help in any way that she can. Joyce says, “The most important thing to do in my job is to listen - listening to what the individual needs to get them exactly what they need and to not oversell them.”

Favorite Products: Bed & Lift Chairs

Work Day Favorites: Joyce’s favorite part of her job is the sales aspect because it’s what makes people happy and is the most helpful all around. She knows that Merrick isn’t going anywhere and that she can invite people back after they get set up with what they really need first.

What Others Are Saying

“Joyce and Leo are very knowledgeable and understand what families go through when making such a big purchase. They put our minds at ease and guarantee delivery for the next day! Great place to shop for these items.” Stephen G.

“I came in with my 11-year-old daughter today and Joyce was amazing. She took her time with us and was so sweet. She treated us like family. I recommend them wholeheartedly. Their customer service was fantastic. Thanks, Joyce, for all your help today.” Tyler T.

“Great place and people. Fully stocked with everything you may need in this area. Joyce is an almost doll and very helpful.” Deloris D.

“Joyce took excellent care of my 11-year-old today. She treated us like family. I highly recommend them. Fantastic customer service.” Joanne T.

We value our employees as we value our customers. If you’re looking for expert advice with exceptional service, ask for Joyce when you stop by, or call Merrick today. We can’t wait to help you!

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